Shipping and Returns
What is the minimum purchase requirement for free shipping?
We are pleased to offer free USPS priority mail shipping on retail orders over $90.00 and wholesale orders over $300.00.
Do you offer shipping upgrades?
We do not currently offer shipping upgrades. All orders are shipped USPS Priority Mail and should arrive to you within 2-3 days upon departing our shipping facility. In most cases, orders received before 12 pm MST will process and be fulfilled the same day, although our policy is that orders will process in no more than 1-2 business days.
How will my order ship?
Orozona Oils ships all packages via USPS priority mail. You will receive an email confirmation of your order upon receipt of successful payment, and tracking information via the shipping carrier once your order has moved on to fulfillment.
How long will it take to receive my product once my order is placed?
All orders are processed, fulfilled and shipped within 1-2 business days. Orders placed after noon (MST) may not process until the following business day. Business days are Monday- Friday, excluding observed holidays within the USA.
All orders ship USPS priority mail and should arrive in 2-3 business days once they leave our shipping facility.
How do I return a product?
To return a product, contact us at orders@orozonaoils.com. Returns will be accepted within the first 14 days of delivery and the product(s) must be unopened and unused in order to receive a full refund.
Do you ship internationally?
We apologize for any inconvenience, as we are not offering international shipping on retail orders at this time.